If you’re a WordPress.com user who has either purchased Ovation or subscribed to it via the Business plan and would like to use Guided Transfer or simply move to a self-hosted setup, you will need to contact us with the following information:
- Your Name
- Your Email Address
- Your Current Website
- Your purchase information for Ovation
Our policy for customers who move away from WordPress.com is that if you are on a Business plan, you will need to purchase the theme from us to use it on a self-hosted blog. For users who have already purchased the theme from WordPress.com and are past the 30-day refund window, we will continue providing support for your site even though you’ve moved away from WordPress.com. Simply contact us with your details when you’re ready to move.
If you are within the 30-day refund window for Ovation on WordPress.com then you can initiate a refund through your Dashboard and purchase the theme for your self-hosted site. If you have any additional questions please do not hesitate to get in touch.
Judit Varga 